Returns & Warranty Policy
At GPI Supplies, we stand behind the quality of our electronics with a 30-day return policy for most items. If you are not completely satisfied with your purchase, we offer straightforward solutions for returns, exchanges, or technical support.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number and serial number.
Pack with Care
Ensure the electronic device is placed in its original packaging with all included accessories, cables, and manuals to avoid restocking fees.
Attach Shipping Label
Download and print your prepaid shipping label from our portal and securely attach it to the outside of your shipping box.
Inspection and Refund
Once our technicians verify the item's condition and clear any personal data, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing