Frequently Asked Questions
Everything you need to know about shopping with GPI Supplies
Are all electronics sold on GPI Supplies covered by a warranty?
Yes, all our electronic products come with a standard 12-month manufacturer warranty. Some premium items may offer extended coverage options at checkout.
How long does shipping take for high-value components?
We prioritize secure handling for all orders. Standard shipping typically takes 3-5 business days, while express shipping options are available for delivery within 24-48 hours.
What is your return policy for opened electronic goods?
We accept returns within 30 days of purchase. However, for electronics that have been opened or used, a restocking fee may apply unless the item is found to be defective.
Do you provide technical support for product installation?
GPI Supplies offers basic technical guidance via our support team. For complex installations, we recommend consulting the manufacturer's manual or a certified technician.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How can I track my order once it has been dispatched?
Once your order is shipped, you will receive an automated email containing a tracking number and a link to the carrier's real-time tracking portal.